What's it like to work with Humming Host?
Owner Case Study
Partnered since 2024
Condo
"Since working with Humming Host, my occupancy is up about 20%, and my average daily rate is also up about 15%."
The Decision
Why they chose Humming Host.
"With larger management companies, there can be a lot of layers and red tape between identifying something and actually getting it done. With Humming Host, the loop is much tighter. Previously, if a weekend was not booked a few weeks in advance, I generally didn't expect to get it booked."
Onboarding
"They've done a great job keeping me involved in key initiatives that can improve the listing, and they've worked really well with my designer."
"I feel like I'm talking to people who are actually close to the execution"
Performance
The results since partnering.
"The performance improvement has been pretty significant. Since working with Humming Host, my occupancy is up about 20%, and my average daily rate is also up about 15%. One of the things I think they do particularly well is actively creating demand rather than just waiting for bookings to happen. They're constantly running promotions and looking for opportunities to drive guest traffic. If I have an open weekend and we're a week out, they're usually finding a way to get that weekend booked. That's been a big change for me. Now they're actively working with those gaps right up into the last minute, and I've seen that translate into better occupancy while also increasing average daily rate."
Communication
Communication you can count on.
"The biggest difference for me has been how tight the feedback loop is with Humming Host. They're very responsive, and when we're talking about something that can improve the property, I feel like I'm talking to people who are actually close to the execution. For example, I recently walked through the unit myself and sent them a list of smaller changes and tweaks that could improve the guest experience. They were immediately responsive, collaborative, and started working through the list with me. They're also proactive about reaching out to guests and staying ahead of issues."
Impact
What this partnership has meant.
"I really like the lean entrepreneurial mindset of the team. To me, that's another example of the entrepreneurial mindset that they bring to managing the property. They're constantly looking for ways to optimize it rather than just letting the listing sit there."
